How many marks does "Consumer Awareness and Protection" carry in Bihar Board Class 10 Social Science?

In the Bihar Board papers of 2021–2026, this chapter carried about 2 marks and about 2 questions a year; by marks it ranks 12 in Social Science.

Which are the most important (VVI) questions of "Consumer Awareness and Protection"?

The 8 questions above are from the board’s real papers, each with the years it was asked; the most-asked come first with their full model answers. All 8 written questions of this chapter, with answers, are in the AskMedha app.

Do the answers follow the board’s marking scheme?

BSEB does not publish a marking scheme. Each answer is written point by point on a structure derived from past papers and checked by a second, independent model; it is never called the board’s official scheme.

Bihar Board Class 10 · Social Science · Matric exam 2027

Chapter 7: Consumer Awareness and Protection

This chapter’s questions from Bihar Board (BSEB)’s real papers of 2016–2026 — the 8 asked most often, 3 with the full model answer, 5 with how the answer begins — and objective questions with the board’s key.

marks a year (about): 2
questions a year (about): 2
rank in Social Science: #12

From 6 years of papers, 2021–2026 · full chapter-wise marks

Chapter 7 notes (PDF) →

VVI questions — the ones the board asked most (8)

Q1Long answer4 marksAsked: 2022
Explain the three-tier judicial system set up by the government for consumer protection.
Medha Ma’am
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Model answer · three-tier judicial system, consumer protection
1. 1.For redressal of complains of consumers, government established a three tier semi-judicial system under the Consumer Protection Act, 1986, the first level of which is the District Forum established at the district level. If the pricing of a good or service or compensation demanded is less than 20 lakh rupees, then complain can be lodged in the District Forum. There are 582 District Forums working in our country. If the consumer is not satisfied with the decision of the District Forum, the matter can be referred further to the State Commission.1 mark
2. 2.The second level of the three tier semi-judicial system is the State Commission established at the state level. If the price of good or service or compensation demanded is more than 20 lakh and below one crore rupees, complain is lodged in the State Commission. There are 35 State Commissions working in our country. If the consumer is not satisfied with the decision of the State Commission, then matter can be referred to the National Commission.1.5 marks
3. 3.The third and highest level of the three tier semi-judicial system is the National Commission established at the national level. If the price of good or service or compensation demanded is more than one crore rupees, the complain can be lodged in the National Commission. There is 1 National Commission working in our country. Even if the consumer is not satisfied with the decision of the National Commission, he can make an appeal to the Supreme Court within 30 days after the order. This judicial system is very useful and practical for consumers as it gives them speedy and low-price justice and saves their time and money.1.5 marks
- Write the three names in order: District Forum, State Commission, National Commission.
- State the exact money limits for each level: up to 20 lakh, 20 lakh to 1 crore, above 1 crore.
- Mention that one can appeal to the Supreme Court within 30 days if not satisfied with the National Commission's order.
Marks split from a structure derived from past papers (checked twice); not Bihar Board’s official scheme
Q2Long answer4 marksAsked: 2022
Discuss the food security system adopted by the government to solve the problem of hunger.
Medha Ma’am
AskMedha’s AI teacher
Model answer · Food security system, hunger
1. 1.To solve the problem of hunger, the government has adopted a food security system. First, the government has maintained buffer stocks of food grains. This buffer stock ensures the supply of food grains during emergency situations.1 mark
2. 2.Secondly, food grains are provided to the poor at subsidized rates through fair price shops under the Public Distribution System (PDS). In this way, poor people can get food grains through the PDS.1 mark
3. 3.Thirdly, the government has implemented the Targeted Public Distribution System (TPDS). Through the TPDS, the government gives special assistance to the poorest of the poor.1 mark
4. 4.Lastly, food security is provided to the poorest families through special schemes like Antyodaya Anna Yojana and Annapurna Yojana. Together, these steps make up the government's food security system against hunger.1 mark
- In the first paragraph, write that the government maintains a "buffer stock" of food grains for emergency situations.
- Write the full forms with the short forms: "Public Distribution System (PDS)" and "Targeted Public Distribution System (TPDS)".
- In the last paragraph, name both schemes: "Antyodaya Anna Yojana and Annapurna Yojana".
Marks split from a structure derived from past papers (checked twice); not Bihar Board’s official scheme
Q3Long answer4 marksAsked: 2022
Explain the three-tier judicial system set up by the government for consumer protection.
Medha Ma’am
AskMedha’s AI teacher
Model answer · three-tier judicial system, consumer protection
1. 1.Under the Consumer Protection Act, 1986, for redressal of complains of consumers, a District Forum is established at the district level. If the pricing of a good or service or demand compensation is less than 20 lakh rupees, then the complain can be lodged in the District Forum. This is the first level where a consumer-complain is lodged at first.1.5 marks
2. 2.If the consumer is not satisfied with the order of the District Forum, or if the price of good or service or compensation demanded is more than 20 lakhs and less than 1 crore rupees, then a State Commission established at the state level settles such complains. The matter can be referred to the State Commission after the District Forum.1.5 marks
3. 3.If the consumer is not satisfied with the order of the State Commission, or if the price of good or service or compensation demanded is more than 1 crore rupees, then a National Commission established at the national level hears such complains. Even if the consumer is not satisfied with the National Commission, he can make an appeal to the Supreme Court within 30 days after the order.1 mark
Diagram: Draw three horizontal boxes stacked vertically connected by arrows going upward: bottom box labelled "District Forum (up to 20 lakh)", middle box labelled "State Commission (above 20 lakh up to 1 crore)", top box labelled "National Commission (above 1 crore)", with an arrow from the top box to "Supreme Court (appeal within 30 days)".
- Name all three levels: 'District Forum', 'State Commission' and 'National Commission', each with its own amount limit.
- State the exact amount limits: up to 20 lakh for District Forum, above 20 lakh to 1 crore for State Commission, above 1 crore for National Commission.
- Write that this is a three tier semi-judicial system under the Consumer Protection Act, 1986.
Marks split from a structure derived from past papers (checked twice); not Bihar Board’s official scheme
Q4Long answer4 marksAsked: 2022
Discuss the food security system adopted by the government to solve the problem of hunger.
How the model answer begins
1. Buffer stock is the stock of foodgrains procured by the government to maintain supply of grains during emergency situations like drought or other calamities. The government has ensured grain storage through buffer stock…
The full answer from Medha Ma’am →
Q5Long answer4 marksAsked: 2024
Discuss the rights given to the consumers under the Consumer Protection Act.
How the model answer begins
1. The right to safety is the primary right of consumer. This right is directly related to the purchases of goods and services from the market. Consumer has the right to have the security from those goods and services…
The full answer from Medha Ma’am →
Q6Long answer4 marksAsked: 2025
Describe the judicial system set up by the government for consumer protection.
How the model answer begins
1. A three tier semi-judicial system has been established by the government under the Consumer Protection Act 1986 for the redressal of complains of consumers. This system consists of District Forum, State Commission and…
The full answer from Medha Ma’am →
Q7Long answer4 marksAsked: 2026
What efforts has the government made to protect consumers from exploitation ? Explain in detail.
How the model answer begins
1. The government has enacted many consumer acts from time to time in the interest of the consumers, and an important step taken by the government in this direction is the Consumer Protection Act of 1986 (COPRA). After…
The full answer from Medha Ma’am →
Q8Short answer2 marksAsked: 2021
What do you understand by consumer's exploitation ?
How the model answer begins
1. Consumer exploitation is a situation where consumers are cheated by producers or sellers by providing low-quality goods or charging higher prices.
The full answer from Medha Ma’am →

Objective questions with the board’s key (10)

1. Bihar Board 2026
When was the Consumer Protection Act first enacted by the Government of India ?
- (A) 1980
- (B) 1986 ✓
- (C) 2005
- (D) 2019
Answer: (B)
2. Bihar Board 2026
How many State Consumer Commissions are working in India ?
- (A) 582
- (B) 35 ✓
- (C) 28
- (D) 1
Answer: (B)
3. Bihar Board 2025
Where can a consumer complain if the value of the goods or service or the compensation amount exceeds Rs. 1 crore ?
- (A) District Forum
- (B) State Commission
- (C) National Commission ✓
- (D) All of these
Answer: (C)
4. Bihar Board 2025
What is the time limit for filing complaint under Consumer Protection Act ?
- (A) One year
- (B) Two years ✓
- (C) One month
- (D) Two months
Answer: (B)
5. Bihar Board 2024
What is COPRA ?
- (A) Right to information Act
- (B) Consumer Protection Act ✓
- (C) Human Development Index
- (D) Consumer Right Day
Answer: (B)
6. Bihar Board 2023
Which standard mark is used to ensure the quality of industrial products ?
- (A) Agmark
- (B) Hallmark
- (C) ISI mark ✓
- (D) None of these
Answer: (C)
7. Bihar Board 2023
When is the National Consumer Day celebrated ?
- (A) 15th March
- (B) 24th December ✓
- (C) 5th June
- (D) 8th March
Answer: (B)
8. Bihar Board 2022
Which recognized mark is necessary to ensure the purity of Gold jewellery ?
- (A) ISI mark
- (B) Agmark
- (C) Hallmark ✓
- (D) None of these
Answer: (C)
9. Bihar Board 2022
Consumer Protection Act came into force in
- (A) 1986 ✓
- (B) 1980
- (C) 1987
- (D) 1988
Answer: (A)
10. Bihar Board 2021
When is Consumer Rights Day celebrated?
- (A) 17th March
- (B) 15th March ✓
- (C) 19th April
- (D) 22nd April
Answer: (B)

Questions parents and students ask

How many marks does "Consumer Awareness and Protection" carry in Bihar Board Class 10 Social Science?: In the Bihar Board papers of 2021–2026, this chapter carried about 2 marks and about 2 questions a year; by marks it ranks 12 in Social Science.
Which are the most important (VVI) questions of "Consumer Awareness and Protection"?: The 8 questions above are from the board’s real papers, each with the years it was asked; the most-asked come first with their full model answers. All 8 written questions of this chapter, with answers, are in the AskMedha app.
Do the answers follow the board’s marking scheme?: BSEB does not publish a marking scheme. Each answer is written point by point on a structure derived from past papers and checked by a second, independent model; it is never called the board’s official scheme.

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